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TERMS

Terms & Conditions

Effective Date: April 15, 2025

Welcome to Nutricity.ca. By accessing or using our website, services, or purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our platform.

1. Introduction

These Terms & Conditions (“Terms”) apply to the use of www.nutricity.ca. By accessing or using our website, you agree to comply with and be legally bound by these Terms, our Privacy Policy, and all applicable laws and regulations.

2. Eligibility

  • You must be at least 18 years old to register or place an order on Nutricity.ca.

  • By using this website, you confirm that all information provided is truthful, accurate, and complete.

  • You agree not to use this site for any unlawful or prohibited activities.

We reserve the right to restrict or terminate access for users who violate these terms.

3. Product Information & Availability

  • All products displayed are subject to availability and may be withdrawn at any time without notice.

  • We make every effort to accurately represent product descriptions, ingredients, and pricing. However, we do not guarantee that all product information is free of errors.

  • We reserve the right to limit or cancel any order and to refuse service to anyone at our sole discretion.

4. Health Disclaimer

  • The supplements sold on Nutricity.ca are not intended to diagnose, treat, cure, or prevent any disease.

  • You should always consult your physician or healthcare provider before starting any new supplement regimen.

  • Individual results may vary. We are not responsible for any adverse reactions, health outcomes, or misuse of our products.

5. Pricing & Payments

  • All prices are listed in Canadian Dollars (CAD) and are inclusive of applicable taxes unless otherwise stated.

  • We accept payments via major credit/debit cards.

  • We do not store any payment information on our servers.

  • Promotional prices or coupon discounts are subject to specific terms and may be modified or withdrawn at any time.

6. Order Processing & Shipping

  • Orders are typically processed within 1–5 business days.

  • Shipping times depend on your location and chosen courier. Estimated delivery dates are not guaranteed.

  • We are not responsible for delays caused by courier services or customs.

  • Customers are responsible for providing accurate shipping addresses. We are not liable for lost or misdelivered packages due to incorrect information.

7. Returns, Refunds & Exchanges

Please refer to our full Refund Policy for complete return and exchange guidelines.

We do not accept returns for opened or used supplement products. Refunds are issued only under valid conditions and may be subject to restocking fees.

8. Subscriptions & Auto-Renewals

If you enroll in a product subscription, you authorize Nutricity.ca to charge your payment method on a recurring basis.

You may cancel or modify your subscription at any time via your account or by contacting support.

9. Promotions & Discount Codes

  • Promotional offers are valid only for the stated duration and cannot be combined unless specifically mentioned.

  • Misuse of discount codes (e.g., sharing exclusive codes publicly) may result in cancellation of the order and/or termination of your account.

10. Intellectual Property

All website content, including text, graphics, images, logos, product listings, and branding, is the intellectual property of Nutricity.ca and protected under copyright law.

Any unauthorized use, reproduction, or distribution of our content is strictly prohibited.

11. Third-Party Links

Our website may contain links to third-party websites or services. Nutricity.ca is not responsible for the content, privacy practices, or actions of any third-party sites.

12. Limitation of Liability

Nutricity.ca and its team are not liable for:

  • Any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Health issues, allergic reactions, or side effects resulting from supplement usage.

  • Shipping delays, damages, or losses during transit.

  • Errors in pricing, product details, or availability.

13. Account Termination

We reserve the right to suspend or terminate your account if we suspect any fraudulent activity, policy violations, or misuse of our services.

14. Governing Law & Jurisdiction

These Terms are governed by the laws of the Province of Ontario, Canada. Any disputes shall be handled in the courts of Ontario, unless otherwise required by local law.

15. Changes to Terms

Nutricity.ca reserves the right to modify these Terms at any time. Changes will be posted on this page with an updated “Effective Date.” Your continued use of the site constitutes acceptance of the updated Terms.

16. Contact Us

For questions, support, or feedback:

📧 Email: [email protected]