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Privacy Policy

Last updated: November 2025

At Nutricity, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

By accessing or using nutricity, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information from you in several ways to help us provide, improve, and personalize your shopping experience.

a. Personal Information

When you visit or make a purchase on nutricity, we may collect details such as:

  • Your name, billing address, shipping address, and contact information (email, phone number).
  • Payment information (processed securely through third-party payment gateways).
  • Account login credentials (if you create an account).
  • Order and purchase history.
b. Automatically Collected Information

We automatically collect certain information when you use our website, including:

  • IP address and device information.
  • Browser type, version, and operating system.
  • Pages you visit and time spent on our site.
  • Referring website or search engine.

This helps us understand customer preferences and improve the overall user experience.

c. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Recognize you when you return to the website.
  • Store your cart items and preferences.
  • Analyze site traffic and usage trends.
  • Display relevant advertisements.

For more details, please see our [About Cookies] page.

2. How We Use Your Information

We use the collected data to:

  • Process and fulfill your orders.
  • Communicate with you regarding orders, products, or promotions.
  • Improve our website, services, and product offerings.
  • Detect and prevent fraud or unauthorized transactions.
  • Comply with legal obligations and protect our rights.

With your consent, we may also send promotional emails about new products, special offers, or other updates.

3. How We Share Your Information

We do not sell or rent your personal information.

However, we may share information with trusted third parties to help operate our business, such as:

  • Payment processors for secure payment transactions.
  • Shipping partners to deliver your orders.
  • Marketing and analytics providers (like Google Analytics) to improve our site.
  • Legal or regulatory authorities when required by law.

All third parties are obligated to protect your data and use it only for the agreed purpose.

4. Data Security

We use industry-standard encryption and security measures to protect your personal information.

However, no online transmission or storage system can be guaranteed to be 100% secure. You share your data with us at your own risk, but we take every reasonable step to safeguard it.

5. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.
  • Withdraw consent for marketing communications.
  • Request a copy of the data we hold about you.

You can update your preferences or request data changes by contacting us at [email protected].

To unsubscribe from marketing emails, simply click the “Unsubscribe” link included in our messages.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy — such as processing orders, complying with legal obligations, or resolving disputes.

7. Third-Party Links

Our website may include links to third-party websites.

Nutricity is not responsible for the privacy practices or content of those external sites. We recommend reviewing their privacy policies before sharing personal information.

8. Children’s Privacy

We do not knowingly collect personal information from individuals under 18 years of age.

If you believe a minor has provided us with personal data, please contact us immediately, and we will take appropriate steps to remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.

Any updates will be posted on this page with a revised “Last updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Nutricity Canada

Email: [email protected]

Website: https://nutricity.ca